Operations Supervisor

About the RoleWe have an exciting opportunity for an Operations Supervisor to join our team in Minworth/Birmingham. The Operations Supervisor will oversee business operations, delegating tasks to team members and resolving problems that occur on their shift.How you will contributeResponsible for all on shift Health, Safety, Environmental issues arising including: - Full Safety incident investigation and corrective action implementation. Ensuring all employees understand the need for safe working. Ensure the adherence of site H&S procedures.Responsible for identifying and implementing corrective actions for issues arising that affect the successful achievement of departmental KPI as well as specifying process improvements that will enhance operational performance.Responsible for representing the department at internal and external customer meetings. Communicate departmental shift issues and performance at team briefs. Attend team board reviews and board walksManage manpower resource effectively to support customer delivery requirements and also Lean Manufacturing principles – including the implementation of CI activity. Drive company Absence Control Procedures to ensure maximum attendance levels. Deal with all personnel issues on shift in line with Company Policy.Responsible for Managing the development and maintenance of accurate Standard Work documentation. Continually audit employees against the standard to drive process consistency. Use the process to Coach employees and Team leaders to maintain process standards while driving a zero-tolerance mindset for process deviation.Identify departmental training needs using company training process (Training matrix, Gap Analysis etc) to maximize employee versatility. Capture all training with sign off documentationDrive Departmental Quality objectives. Carry out and complete full PPS activity and Root Cause Analysis for any Premium Freight, scrap costs or stock losses. Assisting production in engineering changes, production trials, model change and pilot build.Enact contingency plans as needed, escalate and direct activities during system problems, disasters, etc, identify potential problems, troubleshoot, escalate issues to management, provide input for future process improvements.Review ongoing performance results to targets. Take corrective measures with authorization, escalate as neededResponsible for providing effective supervision to the Warehouse Managers and/or team, enforcing company standardsWhat you will bringTwo or more years of experience in supervisory roles.Excellent leadership skills, with steadfast resolve and personal integrity.Understanding of business planning.Solid grasp of data analysis and performance metrics.Ability to diagnose problems quickly and foresee potential issues.CompensationDP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONEDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.