Company:
Moncler
Location: London
Closing Date: 01/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Moncler is looking for a Store Manager for its Sloane Street store in London .
The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.
Main activities will be:
• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Continuously gather and analyze market trends through customer feedback and insight to adapt strategies and ensure alignment with the evolving luxury market;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment;
• Provide feedback on the results achieved, highlighting areas for enhancement.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance;
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitantly improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;
Requirements:
•5 Years previous experience in managerial roles in structured Fashion Luxury and Retail Companies;
•A degree with specialization in Retail/Hospitality Management is a plus;
•Willingness to evolve within the organization;
•Proven excellent client service skills;
•Fluency in English, while another language is a plus;
•Digitally aware, with deep knowledge of MS Office and proven experience in clienteling, payment, and warehouse management systems and tools.
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