Supply Chain Coordinator

About the Role: Are you seeking a dynamic challenge within an award-winning logistics company that values innovation and offers genuine opportunities for career growth? We have a fantastic opening for a Supply Chain Coordinator to join our team and play a pivotal role in delivering best-in-class customer service. In this role, you will manage the supply chain for key clients, ensuring smooth and efficient operations throughout the entire process. Unsworth are an internationally recognised, multi award-winning Logistics Company. We combine the best-in class technology and people to be a leading independent freight management and supply chain solutions provider, simplifying international trade and adding value to our clients. Key duties and Responsibilities: * Oversee the end-to-end supply chain process, from sale to delivery. * Manage PO lifecycle on behalf of the client, liaising effectively with vendors and confirming bookings via our POM system. * Proactively plan and coordinate the loading of purchase orders, issuing loading instructions to CFS (Container Freight Station) and vendors. * Manage space reservations and ensure capacity with designated carriers. * Serve as the primary point of contact for the client, collaborating closely with Origin Partners, Operations Teams, and third-party providers to deliver a seamless logistics experience. * Maintain proactive communication with Overseas Control Towers and CFS, ensuring constant monitoring and smooth transit of cargo. * Track data and key milestones through our Supply Chain Visibility Platform, ensuring data quality and addressing any exceptions in real time. * Resolve issues related to cargo arrival and customer delivery, escalating where necessary to ensure uninterrupted planning. * Ensure full compliance with client SOPs and Global Warehouse Practices across all supply chain partners. * Ensure all applicable freight and charges are collected from relevant parties (suppliers, clients, overseas control tower. * Monitor supply chain performance from origin countries with pro-active notification and effective exception management reporting. * Assist with the production of accurate management reporting measuring vendors and customer performance. * Build strong relationship with client and ensure concerns/issues are dealt with effectively, efficiently and immediately. Experience & Qualities Required: * Previous experience in import sea freight or supply chain PO management within a freight forwarding company is essential. * Comfortable in fast-paced environments; organised with strong multitasking, prioritisation, and time management skills. * Quick learner, able to handle tight deadlines and maintain focus under pressure. * Detail-oriented, ensuring accuracy in all tasks. * Excellent communication and interpersonal skills, committed to delivering great customer service. * Strong critical thinking and proactive problem-solving abilities. * Proficient in IT (including MS Office) with a systems-oriented approach to data management. * Positive, adaptable, and flexible in dynamic environments. Demonstrated ability to meet customer requirements through strong communication and the management of Key Performance Indicators (KPIs). * Excellent Problem-solving skills, with the ability to identify and escalate potential issues in supply chain operations. What’s on Offer: * Work for the industry’s Employer of the Year! * Competitive remuneration package. * Innovative and agile working environment where opinions and fresh ideas are valued and encouraged. * Award Winning staff development program offering genuine career development opportunities. * Staff Loyalty schemes, Health Care Plan, Enhanced holiday scheme, cycle to work, weekly yoga, mentoring scheme * You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy. * Flexibility to work from home with a hybrid working policy. Apply today: If you would like to discuss this opportunity further, apply today and we will be in touch. If you do not hear anything from us within 10 days, please assume that your application has been unsuccessful