Front of House Manager

Job descriptionJob Summary – Front of House ManagerWe are seeking an experienced Front of House Manager to manage a Residential Development in Leatherhead.This is a full-time 40hr week position*Note: will include working alternative Saturdays.What's in it for you as a Front of House Manager?Opportunity to work in a brand-new luxury building as part of the mobilisation teamGreat work location close to transport linksAn opportunity to join a well-established business at an exciting period of growthCompetitive salary25 days holiday plus 8 bank holidaysDiscretionary bonus schemePrivate medical insuranceSeason ticket loanand much more!Responsibilities as a Front of House Manager:Oversee general operations of the building, to include managing a team, ensuring an exceptional service is delivered to residents, and making sure the building is safe and compliant at all timesManage marketing and promotional activity for the siteHead up the strategy for lettings and seek to drive rentals to maximum capacityPlan and deliver events to build interest and engagement with the local communityEnsure expenses are always in alignment with the budgetDeal sensitively and efficiently with all escalated complaints, ensuring a solution is always foundLiaise with other areas of the business as and when required, including maintenance, facilities, and financeOversee all recruitment activity for on-site staff and develop your on-site team with training to ensure a consistently high standardSkills required as a Front of House Manager:Ideally ARLA qualified (desirable but not essential)Experienced in managing a team effectivelyPassionate about delivering exceptional customer serviceExcellent knowledge of building compliance, H&S and general maintenance standardsExcellent communication and interpersonal skills, able to build long-lasting professional relationshipsResilient, able to work under pressureProactive and able to use your own initiativeWe are keen to speak to candidates with previous experience in the following industries:Hotels and hospitality managementResidential building managementServiced office managementHigh-end fitness and leisure managementThis Front of House Manager is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.