Resident Services Project Manager

Are you passionate about making a real impact in resident services? We're looking for a dynamic Resident Services Operations Manager to support our management team and drive forward critical projects that ensure the successful implementation of major changes to our ways of working. Key Responsibilities: - Lead the delivery of projects supporting resident satisfaction and operational excellence. - Spearhead initiatives such as income generation (garages, parking, community centres) and value for money strategies. - Collaborate with stakeholders, including residents, councillors, and service teams, to ensure service improvements and innovation. - Develop effective communication strategies to keep stakeholders updated on progress and challenges. - Conduct in-depth research, prepare policy recommendations, and propose innovative approaches to service delivery. About You: - Expert knowledge of housing management, legislation, and resident consultation best practices. - Experience in project management, driving operational improvements, and delivering value for money initiatives. - Skilled in working collaboratively with residents, teams, and senior managers to overcome barriers and deliver results. - Strong analytical, communication, and problem-solving skills focusing on delivering creative, cost-effective solutions. This role is a fantastic opportunity to lead change and contribute to the success of resident services. If you're a strategic thinker passionate about housing and project management, we'd love to hear from you! Job Opportunity: Resident Services Project Manager Contract: Interim #HousingJobs #ProjectManagement #ResidentServices