Credit Controller
Job Title: \tRevenue Controller / Credit Controller
Department:\tDebt Recovery
Location: \t\tLondon (EC1)
Reports to: \t\tAccounts Manager / Debt Recovery Manager
WHO WE ARE
We are a growing, progressive and forward-thinking law firm where exceptional technical ability is a given, but this, combined with the personality and creativity of our people, is at the very heart of our successful business.
We are recognised experts in a number of areas of law, including legal services provided to SMEs, directors and shareholders, private clients, banks and financial institutions and insolvency practitioners. These legal services are offered from our main London and our Cardiff offices.
We are constantly looking to develop technologically and have a focus on quality legal services and will support individuals with innovative ideas.
Many of our solicitors previously worked at national and international law firms but have chosen to join us to work with our great team and longstanding clients. They enjoy working in a forward looking firm where collaboration and ideas are encouraged.
ROLE OVERVIEW:
We are seeking a Credit Control / Debt Recovery Specialist who will be responsible for managing the firm’s aged debt and supporting the Debt Recovery Team with client matters.
SPECIFIC EXPERIENCE:
Main Duties
\t
•\tCredit Control Function:
o\tProactively manage the firms internal credit control system using our case management software (Visual Files)
o\tProactively manage outstanding invoices
o\tPrepare and issue formal letters including letters before action/ Letters of Claims to clients
o\tFollow up telephone calls to clients in respect of overdue invoices
o\tLiaising with solicitors and Partners to progress debt collection of their matters
o\tAnalyse the current credit control processes and identify opportunities of improvement
o\tMeeting with the Practice Director and Accounts Manager to discuss aged debt and progression of overdue sums
o\tPutting clients on stop
o\tProcess payments in from bankline
o\tCover annual leave/absences for the legal cashier
•\tDebt Recovery Support Function:
o\tOpening new client and matter files to include the input of data
o\tAssisting with the preparation of Letters of Claim on client matters
o\tAssisting with the preparation of Court Proceedings via Money Claim Online
o\tAssisting with the preparation of standardised documents
o\tLiaising with the Courts with guidance
o\tScanning and electronically filing all incoming and outgoing post
o\tAssisting with the system production of High Court Writ of Control Applications
o\tCarrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors
o\tTelephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements
o\tPreparing Hearing Bundles
o\tTo ensure that all action lists are completed on a daily basis
o\tAccurate time keeping, record keeping and file maintenance
o\tTo ensure the confidentiality and security of all Firm and client documentation and/or information
o\tTo deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery
o\tTo ensure that all client and matter records are made and maintained in line with the Firm’s procedures
o\tTo observe office manuals and instruction books published by the Partners from time to time
o\tTo assist with all Administrative tasks for the team
o\tOther ad hoc duties as and when required
•\tExperience:
o\tOther ad hoc duties as and when required
o\tPrevious experience of providing administrative support to fee earning lawyers is advantageous
o\tMinimum of 2 years Credit Control experience is essential
o\tProficiency in a case management software system
o\tCompetent IT Skills including Microsoft applications
•\tSkills & Personal Attributes:
o\tEnthusiastic, friendly team player
o\tExcellent attention to detail
o\t‘Can do’ approach to work
o\tStrong analytical and problem solving abilities
o\tA meticulous and detail-oriented approach
o\tAbility to manage conflicting priorities and deadlines in a flexible and proactive way
o\tAbility to work under own initiative with an interest in developing the role where appropriate
o\tExcellent communication skills
Remuneration and Benefits
Salary: \tNegotiable
Benefits\t\t\t
Annual Leave:\t25 days paid annual leave per annum
Life Assurance:\tAutomatic enrolment in the Firm’s scheme on commencement of employment providing a lump sum of 4 x annual salary in the event of death whilst employed (Max. age 64).
Private Health Cover: Entitlement to join the Firm’s scheme after completion of the Probationary Period.