Day Concierge

Company:  Search
Location: London
Closing Date: 03/11/2024
Salary: £29,000 - £30,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Residential Day Concierge - East London - 30k - 4 days on, 4 days off

A fantastic property management company are looking for a Day Concierge to join their private residential development in East London.
The building is a prestigious development in an exclusive location, offering high-tech, state-of-the-art and fully serviced facilities and living.
You will be providing immaculate 5 star service, working within a wider Concierge team to ensure a seamless and efficient experience for all residents and their visitors.

Duties and Responsibilities:
Meeting and greeting Residents and Visitors
Efficiently managing the lobby and communal areas, including general inspection and assuring tidiness throughout
Answering all incoming emails to the site email address and efficiently following up
Complete every resident's request promptly and efficiently
Provide personalised interaction with all key stakeholders
Conduct daily patrols, following up with reports and recording anything of concern
Pro-actively dealing with issues which may arise from residents or the building itself
Support a smooth move-in and move-out for all residents
Performing health & safety checks and conducting visual inspections of the site
Liaising with the housekeeping and maintenance team regarding any issues

Your Experience:

Previous experience as a residential concierge or in a front of house /Customer facing role.
Strong communication skills & great attention to detail.
Ability to work under pressure
An understanding of technology and systems

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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