Service Design and Transition Manager

Job Title: Service Design and Transition Manager Day Rate: £500 - £550 (via umbrella) Clearance required: Active SC (used within the last 12 months) Location: Remote with occasional site visits in London Job Description: -We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition. -SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. -SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. -SDTMs will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams. -SDTMs will be part of the Service Architecture practice and will contribute to the definition of standards and continual service improvement. They will design and transition services that: * Support business needs. * Reuse existing service components. * Are proportionate and affordable. * Effectively span multiple suppliers, platforms, and support arrangements. Skills and Experience * Experience of successful Service Design and Transition. * Experience in ITIL aligned Service Management. * Setting expectations and managing stakeholders, both internal and external. * Experience in onboarding third party suppliers. * Experience of Service Design and Transition in Medium to Large Organisations. If you are interested in this opportunity, please applywith your CV and I will be in touch ASAP. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)