Collections Agent

Collections Agent - £35k OTE Monday-Friday Up to £26,000 + monthly bonus (up to £800 p/m) Sheffield Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking to grow its collections team. We work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people to clear their debts. Collections Agent role: * You will be dealing with inbound and making outbound calls to customers to recover outstanding debts. * Handle difficult conversations with customers in a professional and empathetic manner. * Accurately input information taken during your conversations on to the CRM system updating customer progress and details. * Following compliance and regulations set out by the business. * Working towards team and individual targets surrounding collections. * Dealing with customer payment details and negotiating agreements. * Constantly strive to deliver an excellent level of customer service. Collection Agent benefits: * Fully paid training * Excellent opportunity for progression * Monthly bonuses * Pension contribution * Holiday entitlement * Free parking Interested in knowing more? CLICK APPLY. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment