ServiceNow Technical PM

This is an excellent opportunity for ServiceNow Technical PM professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost. Responsibilities: Provide technical leadership to development teams. Build constructive, working relationships with ServiceNow team Provide architectural oversight of the design and delivery of ServiceNow scope. Track project progress & timelines as per ServiceNow scope mentioned in SOW Resource management, risk management, escalations management. Lead all customer calls & discussions Attend weekly & monthly governance calls & present status reports Ensure the project delivery team complies with ServiceNow solution architecture standards and frameworks A proven track record of delivering complex technology projects on the ServiceNow platform on time and within budget Understanding of common business analysis techniques and approaches Ability to author clear and comprehensive documentation Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities Required Skills: Experience of leading offshore development teams and working with engagement leads, business analysts, customer stakeholders to deliver enterprise wide ServiceNow solutions Good experience in customer facing roles Deep understanding of the key technologies relevant to the ServiceNow integration solutions including Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Experience of working with multi-location teams Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations. Strong drive and resilience to overcome challenges or setbacks to achieve your team/project goals Experience of agile and traditional software and project methodologies Extensive experience in consulting / professional services and technical delivery Experience in ServiceNow ITSM, Service Catalog, ITOM, ITAM, Integrations, Scripting, Project/Delivery Management. At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions or trade union membership.