Transport Administrator

Transport Administrator Alcester Monday to Friday 9am to 5pm Key Accountabilities Ensure customer accounts are set up correctly and to ensure all necessary documents are completing to raise invoices accurately. Maintain and continuously update regular abnormal load route permits Accurate submission of job specific abnormal load permits Accurate processing of driver and second man wages Key Responsibilities Processing of Drivers & Second man run sheets and wages on a weekly basis Processing customer invoicing on a weekly basis Responding to customer calls and queries in a timely manner Working closely with the accounts department to ensure new accounts are set up correctly Ensure jobs are processed accurately in line with customer orders, PO numbers, third party invoices and other job related documents to ensure invoices are raised promptly and correctly Raising invoices through customer portals Ensure abnormal load permits are submitted in advance of vehicle movements at the direction of the Transport Planners in an accurate manner Support the Transport Planners deliver an efficient operation through administrative tasks To perform any duty within the Company that is a reasonable request within your performance, skill and ability level Booking vehicles onto ferry crossings Provision of Hotel bookings for Heavy Haulage personnel General administrative tasks to provide support to the Heavy Haulage Operations team deliver a high level of customer service. To perform any duty in the company that is a reasonable request within the performance, skill and ability level of the job. Be flexible and adaptable to provide assistance to all areas of the Transport Office when required Support the Health & Safety of colleagues across the business Personal attributes Ability to relate to staff at all levels Ability to contribute effectively to a team working environment The ability to ‘think on your feet’ and use of initiative A “can do” attitude Professional and approachable Flexible and reliable Resilient and able to remain focused while working under pressure Qualifications / Skills Excellent verbal and written communication skills Good IT skills- Microsoft Word, Excel, Power point Excellent organisation skills Previous experience working in a business based administration role, ideally within a transport environment