Field Service Engineer

Field Service Engineer - Slough - £38,000 basic Access Control - CCTV - Intercom About The Role This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in Stoke-on-Trent and surrounding areas will require the successful candidate to obtain a high level of vetting. The engineering role will require a great deal of flexibility and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home. Duties and Responsibilities General * Provide a reliable, courteous, efficient, and effective service. * Always maintain a positive image of the company to the customer, through high standards of dress and customer communications. * At the completion of each service visit close or update the helpdesk with the call status * Ensure that any company vehicle provided is maintained in good working order. * Maintain a high level of personal performance demonstrating a willingness to help colleagues. * A flexible approach to working hours. * Adhere to the company’s Management Systems. * To undertake any other duties as required by the Service Manager in delivering a top-class service to the client. * Assist with the call out rota. About The Role This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the Midlands area will require the successful candidate to obtain a high level of vetting. The engineering role will require a great deal of flexibility and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home. Duties and Responsibilities General * Provide a reliable, courteous, efficient, and effective service. * Always maintain a positive image of the company to the customer, through high standards of dress and customer communications. * At the completion of each service visit close or update the helpdesk with the call status * Ensure that any company vehicle provided is maintained in good working order. * Maintain a high level of personal performance demonstrating a willingness to help colleagues. * A flexible approach to working hours. * Adhere to the company’s Management Systems. * To undertake any other duties as required by the Service Manager in delivering a top-class service to the client. * Assist with the call out rota. Salary up to £38,000 25 days holiday plus bank holidays Call-out £230 per week Company vehicle with personal use Paid day off for your birthday