System Engineer

CUSTOMER DETAILS • Glocomms is working with leading IT service provider to assist them in their search for an experience System Engineer for a new, long-term project. • Client offers a great opportunity for a long-term engagement. • We have been partners with this client for over 6 years. RESPONSIBILITIES • Involved in key transformation program, the System Engineer will implement new infrastructure or system solutions to cope with internal customer performance, scalability, and services expectation while always aligned with security and compliance expectations. Working hand in hand with international IT communities, IS competence centres as well as group end user support organisation, the engineer will ensure systems and infrastructure run as smooth and effective as possible. Other responsibilities include: • Standardise monitoring, processes, tool, system, and documentation • Design, develop, implement, and coordinate services, policies, and procedures. • Provide IT Services for all population, without exceptions • Transform, support and maintain IT environments and manage related monitoring platforms. • Manage applications integration with IS competence centres • Build/maintain Infra and systems knowledge/skills level as well as keep up with new technologies, products, and versions. • Maintain a good relationship with all internal customers. • As expert and highest level of support, ensure hosting and system services delivery, including all incident & request, remain compliant with processes and SLA's. • Keep hosting platform related procedures and documentation up to date. • Identify problematic areas and implement strategic solutions in time • Ensure a proper monitoring of infrastructure services and applications, propose optimisation. • Preserve assets and information security SKILLS AND COMPETENCIES • Experience with ISO/IEC 27000 and ISO 9001:2015 certifications (one or multiple). • Experience with ITIL processes. • Knowledge in core services o Datacenter Virtualization : WMware, vSphere, vROPS, vSAN, vRA, HyperV (optional) o Database : SQL o Server, Oracle, Postgres SQL o Monitoring : SCOM, Dynatrace o Configuration Management : SCCM, Ansible o Backup : Veeam, Netbackup o Active Directory and related services o Web publishing solutions o Load balancer (KEMP) o Hyperconvergence : Simplivity, Nutanix • Virtual Desktop Infrastructure : VMware Horizon • Knowledge in operating systems (OS) administration : Windows Server 2012, 2016, 2019, 2022, Linux • Knowledge in scripting languages (Powershell, Bash, Python)