Parts Advisor

Job title: Parts Advisor Reference: E113962 Location: Bolton Duration : Permanent Start date: asap Salary: £30,000 + bens, 24 days holidays, 37.5 hour working week with a 2.30 pm Friday finish GPW are partnering exclusively with a specialist manufacturer based in Bolton to recruit a Parts Advisor on a permanent basis. Reporting to the Sales Team Leader, the purpose of the role is to actively sell and promote an extensive portfolio of products. Key responsibilities as the Parts Advisor: Build and develop relationships with new and existing clients using desk based selling techniques. Process orders by phone, web and email. Proactively sell and generate quality sales leads for field sales colleagues (i.e. selling offers/promotions). Conduct market research as required. Promote and sell an extensive product portfolio. Make outbound sales prospecting calls and develop all sales opportunities. Place orders in the correct manner ensuring payment is taken correctly. Answer all sales calls professionally and efficiently and deal with customer/ potential customer requests for information. Be responsible for helping to meet challenging group sales targets through proactively selling products and services to business customers. Process orders and to ensure that all orders are dispatched with 100% accuracy and invoiced within the agreed delivery framework. Ensure customer satisfaction, including prompt dealing with customer complaints or concerns. Work closely with the Purchasing and Production Departments to ensure that stock is at suitable levels and liaise with all other departments to ensure orders are fulfilled within the required timeframe. Expedite/progress orders with Despatch. Develop a good knowledge and understanding of the products and service portfolio. Establish and maintain a customer record system. Perform any other duties deemed reasonable on request. As the Parts Advisor youll need the following; Excellent communication skills, both written and verbal Numerate Sales experience Relationship builder Strategic thinker Excellent organisational Skills Commercial awareness Attention to detail Benefits as the Parts Advisor include: Salary £30,000 pa 37.5 hour working week with a 2.30 pm Friday finish 24 days holiday plus the 8 bank holidays Auto-enrolment pension scheme after qualifying period Free on site parking To apply for the role of Parts Advisor please click apply now. TPBN1_UKTJ