Assistant Store Manager

Location: on site in NorthamptonHours: 5 days out of 7 including weekendsWe're cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. That’s it. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens.We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, cinch is expanding its customer offering with an exciting roadmap of both online and retail solutions.To meet the needs of those consumers who prefer experiencing vehicles in-person before making their purchase, cinch stores will offer a faff-free environment to test drive, buy and drive away a cinch car on the day. Equally, consumers visiting the cinch stores will have access, as all mainland UK consumers do, to the 5000+ vehicles on the cinch site and app and have them delivered to their home.cinch is part of the Constellation Automotive Group, one of the UK’s largest automotive groups.That means we’re part of a family including WeBuyAnyCar.com, BCA and Marshall Motor Group.We like to keep good company.You:We are seeking an experienced Car Sales Manager or Business Manager to assist the management team at our new store in Bristol. This role will see you grow your skills as a Manager enhancing your people skills with the day to day running of the business.Role Accountabilities:Managing the Sales ExecutivesMotivating the team to deliver great outcomes for customers as well as achieving weekly sales targets on vehiclesLiaising with customers, both face-to-face and by phone/emailDealing with customer complaints in an efficient and effective mannerWorking to promote vehicles and services on offer in the dealership and onlineEnsuring excellent customer service that results in great customer outcomesPersonal Characteristics/ Previous experience:Excellent relationship building skillsAbility to lead and motivate a team to achieve both quality & quantity goalsA calm and professional mannerPrevious experience as a sales leader within the automotive industryStrong leadership and people management skillsStrong communication and organisation skillsIf you're looking for a career path that has great teamwork, training, rewards, long-term scope and is going places - apply now!Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have not been successful.