The SVM team currently covers many areas of IT, including:
Storage Systems from vendors such as Dell EMC, IBM, DDN, NetApp
Underpinning virtualisation via VMware
Centralised Backup and Restore Service for the company (now a ‘hybrid’ solution hosted on on-premise storage and AWS
Mainframes hosting a variety of critical Linux and z/OS based services
Data archiving
The role will includes managing these on-premise based services and increasingly, over time, cloud-based solutions.
The role includes:
Supporting business as usual activities.
Investigating service issues and resolving operational issues in a timely manner.
Producing and maintaining support procedures and documentation.
Engaging with users.
Contributing to team meetings to review and prioritise upcoming work.
As an Infrastructure Engineer, within the SVM team the job would include these areas of focus:
- Managing and supporting the company’s VMware estate primarily hosted at Exeter, as well as a small number of outstations;Installing and configuring new VMWare hosts, to refresh existing clusters;Managing and supporting a number of storage systems that underpin operational infrastructure, such as IBM V7000 and Flash Systems 7200, Dell/EMC Isilon/Powerscale cluster, DDN storage arrays and Net App AFF-A300;
- Installing and configuring new IBM Flashsystem 7300, working with consultancy service, and migrating from IBM V7000 systems.
It is expected that the focus will be to reduce the burden on the small team by providing BAU support for the company storage estate and VMWare environment, predominantly responsible for responding to incidents, investigating problems, and implementing changes. This role will also be asked to work on specific VMWare clusters and new IBM storage systems.