Transportation Carrier Manager, Amazon Freight Network (Hiring Immediately)

Amazon opened its virtual doors in 1995 and strives to be the world’s mostcustomer-centric company, where customers can find and discover anything theymight want to buy online. Amazon is currently looking for a highly motivated, forward-thinkingTransportation Carrier Manager to join the Transportation team. The role represents a critical function with Amazon EU Operations tocontinuously improve the service levels, capacities, and costs of the EUTransportation Line Haul to ensure promises to the customers are beingmaintained. Key job responsibilities - Track existing metrics to detect & remove defects - Line haul performance management (e.g. on-time truck performance) - Continuous Improvement Management - Coach, educate and facilitate the growth relationship between Amazon andour dedicated transport partners. - Support Contract management and contract compliance for partners - Q4 planning and execution (Amazon Peak) - Support the Operations Planning (OP) Process: goal settings - Prepare and participate recurrent Ops calls, business reviews, QBRs,Customer Service workshops (to support the improvement plans) - Maintain and improve communication, process and Fulfillment Centerpartnerinterface - Develop relationships with Partners to encourage and facilitatecommunication to drive new opportunities. To be successful in this role, you need a passion for making data drivendecisions which will have direct impact on customer experience. You willrequire Transportation experience. Experience in either Transport Management,Planning, Compliance or Performance. Some keys to your success are the abilityto be an effective communicator to various audiences. The ability to remainflexible and adapt to learning new tools is instrumental in your role on theteam. Our environment is deadline driven, fast paced, and requires you to bedetail-oriented and comfortable interacting and working with multiple teams. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that playsa central role in our success. Using air, sea and road transport, as well assortation centres equipped with the latest technology, you’ll help Amazon’stransport run at maximum efficiency. Our team captures data and uses it todrive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertiseof our people to get packages to their destination – quickly, conveniently andsustainably. ### BASIC QUALIFICATIONS- A degree - Experience in supply chain - Experience in program or project management - Experience in defining and implementing process improvement initiativesusing data and metrics - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level - Experience defining program requirements and using data and metrics todetermine improvements ### PREFERRED QUALIFICATIONS- Experience in driving end to end delivery, and communicating results tosenior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders atvaried levels of the organization - Experience building processes, project management, and schedules - Knowledge in SQL - Possess a CPCP Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value your passion todiscover, invent, simplify and build. Protecting your privacy and the securityof your data is a longstanding top priority for Amazon. Please consult ourPrivacy Notice (https:www.amazon.jobsenprivacy_page) to know more abouthow we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, nationalorigin, gender, gender identity, sexual orientation, protected veteran status,disability, age, or other legally protected status. For individuals withdisabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.