Account Manager

Company:  CV-Library
Location: Farnborough
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Are you an experienced Key Account Manager with a passion for building and nurturing client relationships? Join a dynamic team based in Farnborough, Hampshire, where you will have the opportunity to work with top-tier clients, driving growth and ensuring customer satisfaction. Our client are a forward-thinking company dedicated to excellence, and they are seeking an individual who shares the same commitment to delivering exceptional service. As a Key Account Manager, you will be the primary point of contact for valued clients, ensuring their needs are met and their expectations exceeded. Your role will involve managing and growing existing accounts, identifying new business opportunities, and collaborating with internal teams to deliver tailored solutions. You’ll play a critical role in driving the company’s success by maintaining strong, long-term relationships and ensuring client satisfaction. Key Responsibilities: Manage and develop relationships with key accounts, ensuring client satisfaction and loyalty. Identify opportunities to up sell and cross-sell products or services to existing clients. Collaborate with internal teams to deliver customised solutions that meet client needs. Monitor account performance, providing regular updates and insights to clients. Negotiate contracts and agreements to maximise profit and client satisfaction. Resolve client issues promptly, ensuring a positive experience and outcome. What will you bring to the role? Effective organisational and communication skills Capable of developing strong client relationships Strong presentation skills, both verbally and written Confidence to work on own initiative Flexible in approach to the role to meet business requirements Commitment to self-development High level of integrity and trust Qualifications: Proven experience as a Key Account Manager or in a similar role. Strong relationship-building and communication skills. Ability to manage multiple accounts simultaneously with attention to detail. Proactive approach to problem-solving and ability to think strategically. Excellent negotiation and presentation skills. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive sales bonus scheme  Pension - auto enrolment On site parking Plus additional benefits Ready to join a company where your skills and experience will be valued and rewarded? Don't hesitate, and apply now. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies
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