Internal Sales Coordinator

White Label Recruitment are currently working with a specialist Engineering business in the Bradford area who are looking for an Internal Sales Coordinator at their growing business with offices across the UK.

The Role of the Internal Sales Coordinator;

• Receiving Incoming telephone enquiries from customers and responding accordingly.
• Pulling together quotations
• Converting quotes on dimensions into sales orders and updating the customer portal or sending order confirmations as appropriate.
• Maintaining customer records on dimensions and CRM as required.
• Inputting opportunities into CRM system
• Dealing with incoming telephone or email issues, see the issue through to a positive outcome for both the customer and the business.
• Chasing quotes by telephone and logging the outcome on CRM.
• Ensuring the department continues its functions in the absence of the Department Manager, this could be to cover during meetings, site visits or annual leave periods.
• Communicate any issues to the Department Manager if they arise.
• Providing our customers with a professional service which always delivers exceptional customer service levels

The Person:

• Have either Internal Sales / Sales Administration / Order Processing experience
• Ideally have experience producing and following up quotes
• Be comfortable speaking with customers over the phone
• Be a good team player and excellent communicator

The Package:

• Up to 27,000 basic salary
• Company bonuses paid quarterly
• 25 days holiday + bank holidays
• Healthcare package