Insurance Technicians

Together, we have pushed the boundaries of insurance. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This is a Hybrid role currently based in Bedford, the office will be moving to Milton Keynes in November. Fully remote could also be considered. As an Insurance Technician, you will be an integral part of an Operating Entity, providing crucial technical and administrative support to broking teams within niche Business Units. You will join a dedicated team of Technicians, each specialising in particular lines of insurance, allowing you to develop deep expertise in your area of focus. Your responsibilities will include the preparation and management of documentation, data entry, and compliance with company and group policies, ensuring that all tasks are implemented with precision and in a timely manner. This position offers an outstanding opportunity to contribute to the efficiency and success of our operations while gaining valuable experience in the insurance industry. Consistently meet agreed performance targets and deadlines. Lead assigned projects and supply to other team projects as the need arises, ensuring successful completion. Perform technical duties, including data entry, credit control, and follow-up on subjectivities, with precision. Stay informed of regulatory and legal changes that impact the role, ensuring compliance. Respond promptly and appropriately to urgent issues as they arise, providing effective solutions. Interpret and implement instructions and issues in line with company policies and procedures. Build and maintain positive relationships with Business Units, encouraging teamwork. Handle client renewals and mid-term adjustments as required, delivering high-quality service. Remain up-to-date with industry, legal, and regulatory developments to ensure high standards of practice and output. Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint. ~ Capable of undertaking and demonstrating competence in technical training as required by industry regulations. ~ Prior experience in insurance or a customer-facing environment is preferred. ~- GCSE’s (or equivalent) including English and Maths essential Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.