Income Collection Officer

Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of leasehold accounts. Your role will involve looking after a large portfolio of accounts, chasing for arrears and maintain accurate records of all debt recovery action in accordance with the relevant policies and procedures. You will be joining our Housing Team based in Holborn. The Housing team operates a large mixed portfolio of new and existing Affordable Homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.  This is a full-time role working Monday to Friday from 9am to 5.30pm and is a hybrid working pattern with 2 days in the office each week.  Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to