Head of Operations

Are you an experienced operations leader looking to make a significant impact in a growing and transforming an organisation? A leading UK organisation is searching for a talented Head of Operations to join its senior leadership team at a critical point in its development.This is a fantastic opportunity for someone who excels in delivering operational excellence, leading large teams, and implementing transformational changes.As the Head of Operations, you will play a pivotal role in shaping the organisation’s future. You’ll lead a newly integrated Operations function, overseeing key activities such as due diligence, payments, contact center operations, and administrative support. Your focus will be on building an efficient operating model that delivers exceptional support to internal teams and clients.Key Responsibilities for the Head of Operations:Drive operational strategies to optimize performance and efficiency across multiple teamsLead and inspire the senior management team while fostering a positive, client-first cultureEnsure risk management responsibilities are effectively executed, acting as part of the 'First Line of Defence'Oversee the implementation of large-scale process and system improvementsKey skills for the Head of Operations:Experience working within a regulated environment, ideally a charity.A proven track record of managing large, complex operations teams and achieving business objectivesExperience designing and executing large-scale process and system transformationsStrong influencing skills, with the ability to engage stakeholders at all levelsA collaborative leadership style that promotes a sense of purpose and unity within teamsKnowledge of financial regulations and compliance requirementsReady to take the next step in your career? Apply now as the Head of Operations to lead the organisation through an exciting period of growth and transformation.