Pension Administrator

Our Milton Keynes based client is looking to recruit a Pension Administrator to work within their SIPP team (Self Invested Personal Pensions). DUTIES & RESPONSIBILITIES The role holder will work as part of the administration team and fulfil a specific administration role which will be task oriented, carrying out clearly defined activities. * Responsible for their individual performance targets as well as contribution to team targets. * Ensure that their customers are treated fairly and receive a consistent service in line with the Company’s TCF policy. * Take responsibility for individual tasks involved within the lifecycle of a SIPP, and action them within the required timescales. * Maintain and develop good business relationships with internal and external customers. * Ensure all clients / connections receive regular and effective communication which is professional and delivered to the highest standards. * Ensure all requests and work received from clients and IFAs are processed in line with laid down procedures, within regulatory time frames and meet company service levels. * Report any breaches or complaints immediately to the Client Services Supervisor. * Ensure invoicing is up to date for all schemes and ensure all fees are collected in a timely manner. * Work in conjunction with the team to ensure all work is carried out to the highest quality, and within the service levels laid down. * Contribute positively to team meetings, ensuring a positive attitude at all times. KEY SKILLS Minimum of 1-2 years general administration experience (financial background desirable) * Proficient in the use of Microsoft Office including Excel. * Good organisation skills and able to prioritise. * Numerate. * Good communication skills both written & verbal. * Excellent accuracy and attention to detail. QUALIFICATIONS Minimum grades A-C in GCSE Maths & English or equivalent. Hours of work 9am - 5pm or 8am - 4pm, Monday to Friday with one hour for lunch