Customer Service Advisor

Customer Service Advisor Temporary, 2 months+ £20 Umbrella Essex Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Essex. Duties and Responsibilities of the Customer Service Advisor: Manage and monitor the Customer Service inbox Act as first point of contact Log and schedule any repairs from customers Record and document customer details accurately Manage KPI's Handle complaints and escalate if necessaryEssential Requirements of the Customer Service Advisor: Previous customer service experience (essential)To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful