Customer Service Advisor

Job Title: Customer Service Advisor Location: Milton Keynes Salary: £25k - £30k plus (Depending on experience) Days: Monday - Friday Hours: 9am – 5pm Do you have experience in Customer Service? If yes, we would love to hear from you! Our client in Milton Keynes are looking for a Customer Service Advisor. The Customer Service Advisor interacts with customers via phone and email to provide pricing quotes, enter sales orders, and respond to other customer enquiries. Candidates must be enthusiastic, thoughtful listener and dedicated team player with the desire to grow and succeed. Customer Service Responsibilities: Primary contact for customer service requirements. Handle sales enquiries, orders and customer communications. Pricing stock inventory items as well as cut to size parts. Accurately entering quote/order information into the computer system. Perform outcalls to develop orders. Sourcing non-stock (buyout) items to fulfill customer’s requirements. Communication with customer throughout the order fulfillment process. Expedite and trace customer orders. Maintaining positive relationships with established customers. Communication with management and other employees to facilitate customer satisfaction and further sales. Aware of sourcing alternatives – mill lead times in the purchasing of stock and non-stock items.  Customer Service Advisor Skills: Customer Service Experience Experience in managing customer accounts Experience in sales admin Distribution, manufacturing, aerospace or aviation background desirable but not essential Excellent communication Enthusiastic Team Player Willing to learn BEDFORDPERM If you're interested in this Customer Service Advisor position, please apply today! Any third-party applications received either via an agency or any other source will be automatically forwarded directly to OA. Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion