Service Administrator

Service Administrator - Commercial Vehicles   Due to the continued expansion, we are looking to recruit a Service Administrator to work from our base in Coalville, Leicestershire.  The Role Front of house duties including greeting customers, taking calls and answering email queries Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs Scheduling work for inspections and safety checks Uploading booking requests and costs to fleet vehicle data bases for approval Sending completion paperwork to customers and updating fleet databases Sending quotes to customers for work required and gaining approval for work to proceed Updating customers with regular updates whilst their vehicles are onsite Completing bookings and taking payments The Candidate You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops Strong data entry skills with a keen eye for detail Proficient in MS Word and Excel  Must have strong organisational skills with the ability to prioritise tasks during a changing workload Ability to work alone and as part of a team Experience using 1Link and CV Link would be an advantage Working Hours Working hours are to be covered between 08:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis. Overtime opportunities dependant on workloads