Senior Program Manager, SWA EU

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities Create innovative solutions using data and research to address wider challenges in your organization. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations. Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish. Enhance operational performance on every programme in partnership with your stakeholders A day in the life As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team Amazon shipping offers Amazon’s logistic capabilities as a product and service. Amazon Shipping’s first customers are sellers in the UK, offering to ship their domestic volume using our delivery network. Amazon Shipping is looking to hire an experienced leader to join the Programs team. You will be a natural self-starter who is comfortable supporting large, complex cross functional programs and will have a true hands-on approach, strong program management and analytical skills, and be an effective communicator. This is a great opportunity to join an entrepreneurial business that is growing at an incredible pace. You will be part of the core team that will be managing the Amazon Shipping business and operations across all legs of the supply chain (first mile, middle mile and last mile). You will also be leading the development of our operational product to deliver a world class customer experience, and the design and implementation of new operating solutions to enable the delivery of strategic targets (service, growth, cost). BASIC QUALIFICATIONS - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project management PREFERRED QUALIFICATIONS - Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit (url removed)