Internal Sales Executive

Internal Sales Executive Telford – Office based Permanent Up to £30,000 Depending on experience + additional benefits Monday – Friday – 8.30am – 4.30pm with an early finish on a Friday We are working with an established, growing business based in Telford who are looking to recruit a Customer Services and Internal Sales Executive to join their team. This is a newly created role in the business where you will be reporting to the Operations Manager and will be working within the Operations department. Our client is looking for someone who will work closely with the Sales Manager and the Warehouse and Transport Coordinator to provide excellent customer service and sales support to help ensure company’s targets and objectives are met. You will take responsibility and pride in the quality of your work, acting in the best interests of your colleagues and the Company at all times. This is an excellent opportunity to join our client in a newly created role which will grow and evolve. Responsibilities * Reporting to the Operations Manager, you will also work closely with the Customer Service and Sales Coordinator to provide excellent customer service and sales support to help ensure Company targets and objectives met. * Target customers with new products and services. * Take an active interest in reviewing processing and procedures, with getting a balance of efficiency but still maintaining an exemplary level of service. * Develop and support the quotes process. * Development of sales and customer services process using current systems. * Take ownership of internal sales and customer services process. * Support the growth of new and existing business accounts. * All staff are encouraged to have a mindset to help other team members, and not have the mindset that it is not their responsibility to do certain tasks. * To take responsibility and pride in the quality of your work, always acting in the best interests of your colleagues and the Company. Skills and Experience * Work well as part of a team and independently to achieve targets set by the management team. * Have a proactive attitude to build and maintain positive customer relationships. * Plan own workload and manage time effectively. * Working with colleagues in US * Entering sales orders and customer information on to Plex * Produce order acknowledgements. * Always maintain confidentiality. * Show willing to learn new skills and undertake training. * Carry out your role to the best of your abilities and to ask for help and guidance as needed. * Carry out general office admin duties * Attend meetings and taking notes as required * Provide a prompt response to customer queries received by emails and phone calls * Carry out any other tasks as may be reasonably be requested by management. * Follow company health and safety procedures and report any areas for improvement to management. Ensure a high standard of housekeeping in all areas of the building is always maintained. The application process: Our mission is to support our clients in their creation of an equal, diverse, and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26311