Company:
Riverside Group
Location: London
Closing Date: 19/10/2024
Salary: £27,343 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Support Officer Contract Type: Permanent Salary: £27,343 per annum Working Hours: 37.5 hours per week Working Pattern: Rota (9:00-17:00, 10:00-18:00, 12:30 - 20:30, Sleep in (13:00 - 23:00; 08:00-14:00)Location: Westmoor House (244 Roehampton Lane, Wandsworth, SW15 4AA), SurreyIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Support OfficerWe believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. Some of your responsibilities will include:
- Carry out assessment to identify and prioritize needs
- Use SMART goal planning to provide needs led holistic support
- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
- Provide a comprehensive support planning service to customers in line with the department's policies, procedures, and approach
- Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation
- Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies
- Experience of working with vulnerable people with a range of needs in a support capacity
- A genuine passion for working with people
- Good communication skills and the ability to engage with and respect the needs of vulnerable people
- Excellent team working skills with a creative flair and ability to think outside of the box.
- Housing sector knowledge including housing benefit applications
- Strong IT and social media skills to manage and maintain administration and recording systems
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
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Riverside Group