Branch Manager

Branch Manager Location: West Sussex Salary: Around £40,000 DOE, Negotiable + generous bonus Job Type: Full-time, Permanent (44 hrs per week) Overview: Simon Acres Group are acting as the employment agency for this role. We are looking for an experienced and driven Branch Manager for a successful plumbers merchant to lead the team and manage the overall operations of the branch. The ideal candidate will have a strong background in sales management, excellent leadership skills, and a commitment to delivering exceptional customer service. Key Responsibilities: • Oversee all aspects of branch operations, including sales, customer service, and warehouse activities. • Lead, motivate, and manage a team of sales and warehouse staff. • Conduct regular performance reviews and foster a positive working environment. • Develop and implement sales strategies to meet and exceed targets. • Identify new business opportunities and maintain strong relationships with existing customers. • Analyse sales data and market trends to optimise sales efforts. • Ensure the branch delivers outstanding customer service. • Handle complex customer inquiries and resolve issues effectively. • Promote a customer-centric culture within the branch. • Manage inventory levels and ensure the branch is well-stocked. • Implement and maintain health and safety standards. • Oversee financial performance, including budgeting and cost control. • Contribute to the development of branch goals and objectives. • Monitor market conditions and competitor activities. • Report regularly to senior management on branch performance and growth opportunities. Requirements: • Proven experience in a managerial role within a retail or trade environment. • Strong leadership and team management skills. • Excellent sales and customer service abilities. • Strategic thinking and problem-solving skills. • Proficiency with sales and inventory management systems. • Strong financial acumen and budgeting experience. Benefits: • Competitive and negotiable salary. • Opportunities for professional development and career advancement. • Generous bonus. • A well-established business. • Excellent staff retention and staff satisfaction. • Pension Scheme. Simon Acres Group are acting as the employment agency for this Branch Manager role