IT Admin Support

Company: Elizabeth School of London Position: Student Administrative Support Location: ONSITE, London Borough, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, either 9am-5pm or 12pm-8pm (Full Flexibility) We do not sponsor Visa Department: Administration Reporting to: IT Department Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and security of all student information. • Generate reports and extracts as required for academic and administrative purposes. • Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries or issues related to the system. • Develop and update training materials and documentation to facilitate system usage. Device Management and Replacement: • Coordinate with the IT department to address any hardware issues or requirements, such as replacing monitors, mice, keyboards, etc. • Assist in the inventory management of IT equipment and ensure timely replacements as needed. General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. • Maintain an organized filing system for student documentation and correspondence. Continuous Improvement: • Stay updated with the latest trends in educational administration and student management systems. • Recommend and implement improvements to existing administrative processes related to student management. • Participate in training and professional development opportunities to enhance student administrative functions. Qualifications and Experience: • A minimum of a diploma or equivalent in IT or Business Administration, or a related field. • Previous experience in an administrative role with a focus on student management, preferably within an educational institution. • Proficient in using student management systems and standard office software. • Strong organizational skills and the ability to work under pressure. Personal Attributes: • Excellent communication and interpersonal skills. • Detail-oriented with a high level of accuracy. • Proactive and able to multitask effectively. • A team player with a positive attitude and strong work ethic. Benefits: Private medical (health) insurance with BUPA Annual leave (5.6 weeks), including bank holidays. Workplace pension scheme. Statutory Sick Pay. Statutory maternity/paternity pays. Career development opportunities Training and self-development opportunities. Gym membership discounts Retail discount schemes Cinema discounts Grocery discounts Cycle to work Investing and savings opportunities Financial wellbeing – personal debt advise. Financial wellbeing education My Mind Pal (mental fitness)