Associate Director Of Facilities Management

Job Title:

Associate Director Facilities Management

Department:

Estates and Facilities Location:

South London

Job Overview: Following a recent merger, our client is undergoing a period of growth and transformation. The

Associate Director of Facilities Management

will lead the strategic and operational management of soft services across the campus. This role is essential for delivering top-tier facilities services, including helpdesk, reception, security, and domestic contracts, to support the university's development.

Key Responsibilities: Leadership:

Oversee all soft services (helpdesk, security, cleaning, site services) ensuring high standards and effective contract management. Financial Management:

Provide strong financial planning and budgetary control for the Facilities department. Customer Focus:

Deliver a value-driven, customer-focused service to enhance satisfaction among students and staff. Operational Excellence:

Ensure compliance with legislation and university policies, manage key contracts, and develop facilities strategies. Team Management:

Lead and develop the facilities team, ensuring high motivation and effective resource use. Business Continuity:

Manage business continuity and disaster recovery planning, maintaining a safe, secure environment.

Essential Qualifications and Experience: Education:

Degree-level education with 5+ years in a senior FM or Estates role. Experience:

Strong background in change management, budgetary control, and managing outsourced contracts. Skills:

Excellent organizational, communication, and customer service skills.