Service Administrator

Are you an experienced Service Administrator looking to develop your career further? One of our top clients who are a reputable air conditioning and mechanical services company, are looking for an Administrator to join their service department. What’s in it for you? Basic salary:  Up to £24,000 per annum (Full-time, Monday to Friday, 08:00 to 17:00) Other benefits include: Annual leave: 22 days (plus bank holidays) Company pension Free on-site parking Employee bonus and reward schemes Referral program Career development and support Role Overview The successful candidate will play a crucial role in the company's service operations, requiring strong organisational and communication skills. You will work collaboratively with customers, colleagues, and external service providers to ensure efficient planning, scheduling, administration, and communication. Main Duties Planning and scheduling of planned maintenance contracts Booking, planning, and deploying jobs to engineers Raising customer quotations Answering customer queries Raising purchase orders Ensuring accurate input of customer records on the company's CRM system Maintaining accurate records of customer asset portfolio General administrative duties Required Skills Strong organisational ability Excellent communication skills Ability to work collaboratively in a team environment Attention to detail Proficiency in using CRM systems Previous experience in the HVAC/Air Conditioning/Refrigeration/Building Services sector would be ideal but isn’t essential