Operations Analyst - (24/7/365 shifts)

Summer Browning Associates are currently seeking an Operations Analyst on a 24/7/365 shift pattern, to work for our Central Government client on an initial 6 month assignment Location: Buckinghamshire About the role : Essential: Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune / EPM) Cloud experience Apple Mobile Phone / Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITIL v3/v4 Foundation Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable: Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation ITIL v4 Foundation. Agile Foundation NB: 12 Hour shifts (D= 7am-7pm & N=7pm-7am) Working 7 Days & 7 Nights over a 4 week pattern. E.g. DDDNNNRRRRDDDDRRRRRRNNNNRRRR then repeat (R = Rest) Successful applicant must be vetted to DV (Developed Vetting) before undertaking the assignment. To apply, please submit latest CV. TPBN1_UKTJ