Mortgage Case Manager

Mortgage Case Manager£35,000 + BonusesMayfair / LondonAbout the position of the Mortgage Case ManagerWe have a great opportunity to join a specialist bridging finance lender as a case manager. You will be responsible for maintaining and managing a pipeline of bridge cases after a loan offer has been issued and for providing admin support to the underwriters across their lending divisionResponsibilities for the role of Mortgage Case ManagerEngage with relevant stakeholders both internally and externally to obtain information to progress cases to completion.Monitor and manage the upcoming expiration of documents and offers.Update all relevant systems to maintain management information.Ensure that all loan conditions are satisfied before cases are completed.Work closely with the underwriting team to effectively manage the post-offer caseload.Process incoming completion documentation either via post, email etc.Provide daily/weekly/monthly completion forecasts to the line manager.Gain a full understanding of the underwriting process (underwriting cross-skill to provide cover when required).Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly.Carrying out a QA check for other underwriters.As experience increases, the trainee underwriter's cases will need to be QA-checked by another member of the team.A point of contact for incoming calls to the team's main group telephone number.Return any original documents to clients.Experience and skills required for the role of Mortgage Case ManagerExperience within the property finance sector is essential,A good understanding of the underwriting process is desirable but not essential.Industry-relevant qualifications are beneficial but not a requirement.Experience within an administrative role.GCSE English & Maths.For more information regarding the role of Mortgage Case Manager please contact us