Order Administrator

Join Our Team as an Order Administrator!  Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Order Administrator to join our team! What You'll Do: Sales Order Processing: Enter and process sales orders accurately using the Infor LN ERP system, ensuring all documentation is handled correctly. ERP Data Management: Keep customer records up-to-date and accurate in the system. Customer Communication: Be the go-to for customer queries, providing quick, professional responses via phone and email. Collaboration: Work closely with Project Management, Finance, and Warehousing teams to ensure smooth operations. Problem-Solving: Help resolve customer issues related to new or replacement equipment. Continuous Improvement: Drive process enhancements and take part in our Rapid Continuous Improvement (RCI) initiatives to improve productivity. Teamwork: Foster collaboration and open communication with all team members. Safety and Quality Commitment: Commit to safety and quality standards, contributing to excellence in everything we do. What You Bring: Experience: 1-2 years in an administrative or call centre role, preferably with ERP systems knowledge (Microsoft Dynamics or similar). Skills: Excellent organizational skills, attention to detail, and the ability to juggle multiple tasks. Strong communication and interpersonal skills are essential. IT Savvy: Confident with Microsoft Office and familiar with basic accounting principles. Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable! Why Join Us? Growth & Development: We're invested in your career! You'll have the opportunity to learn and develop new skills. Collaboration: Work alongside passionate teams in a supportive environment that values respect, integrity, and teamwork. Innovation: Contribute to exciting process improvements that drive our business forward. If you’re ready to be part of a company that values customer satisfaction, continuous improvement, and personal development, apply now and let’s shape the future together