Junior Property Administrator

Junior Property Administrator Role: Permanent, Full-time Location: North London Salary: Competitive + Bonus + Benefits WFH: 4 days office-based Key Responsibilities: Maintaining and updating the in-house database in accordance with correspondence and other communications exchanged with tenants or their solicitors. Providing high-standard customer service to leaseholders and their representatives on the phone or in writing. Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures. Updating the in-house database following a comprehensive review in line with our internal Building Safety process, identifying blocks by structure in accordance with title documents. Interpret aspects of lease information and input accurately onto the database, working to tight timescales. Recommend action following review of legal documentation including leases and titles. To be able to reconcile and identify any data discrepancies. Making recommendations for improvements in order to streamline department processes. Reviewing and extracting information from various sources including leases and HM Land Registry. Assisting the department manager and colleagues to ensure key projects including Building Safety are delivered within a planned timeframe, working to tight deadlines. This includes assisting with the landlord’s certificate process. Person Specification: At least 1 year of work experience in a similar role. Experience in the property sector. Able to show accuracy and speed when entering data into a database, and copying from written and oral sources. Able to communicate effectively, help provide accurate information, and maintain a professional attitude at all times. Able to adapt to unique customer queries and situations and have a positive attitude toward callers, even when dealing with difficult issues. Knowledge of the landlord certificate process is beneficial for this position.