Customer Service Advisor

Position: Customer Service Advisor Type: Full-Time, Permanent Hours: Monday - Friday, 9 AM - 5 PM Salary: £22,800 - £26,000 Start Date: 9th December Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from you! We are currently seeking Customer Service Advisors to join our prestigious banking client, based in the lively city of Glasgow. Key Responsibilities: * Manage inbound customer calls * Resolve banking queries and concerns with empathy * Assist customers with their claims * Deliver exceptional customer service * Utilize various systems to provide efficient solutions What We Offer: * Extensive training and continuous professional development * Generous holiday allowance exceeding 7 weeks * Annual performance-based bonus * Attractive discounts on our services * Opportunity to purchase company shares Skills: * Outstanding communication skills * Proficiency with IT systems * Empathetic and customer-focused approach * Strong customer service abilities * Capability to meet KPIs If you're ready to make a significant impact in the customer service field, apply now to join our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age