HGV Parts Advisor

Red Sky have an excellent opportunity for an experienced HGV Parts Advisor with experience gained in a busy Commercial HGV Parts department, looking to join a well-established and rapidly expanding company with exciting progression opportunities. HGV Parts Advisor Our client are market leaders within the Automotive Industry £28,000 - £32,000 Basic + Bonus  OTE  £35,000 + Overtime 42.5 hour week The successful candidate will work with our busy and knowledgeable HGV technicians, who require a first class service in order to fulfil their role in providing timely repairs to client vehicles. Candidates will be self starters, driven, have a genuine interest in commercial vehicles, be experienced in the commercial vehicle parts industry and keen to progress in our ever growing operation. Working with world renowned brands that provide ongoing training, your role will be to ensure that relevant parts and sundries are ordered, monitor the progress of those orders and provide updates to the technicians where relevant. HGV Parts Advisor Skills and Experience: Experience in a busy parts department Experience of truck, or related industry An understanding of stores procedures and systems, with experience gained in a HGV vehicle, plant or machinery parts/stores environment. Good level of literacy and numeracy, with developed IT skills Team orientated. HGV Parts Advisor Company Benefits Manufacturer training provided to support career progression 22 days holiday + public bank holidays Additional leave service loyalty scheme Purchase holiday scheme Statutory employer pension Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your friends (£500 non technician roles) / £1500 (Technician roles) Paternity pay Corporate uniform provided Cycle to work scheme Service and parts discounts for employees HGV Parts Advisor Role: To identify and understand technician requirements. Always provide prompt and courteous over the counter service. Respond to telephone calls. Pick and pack stock orders. Generate daily reports. To ensure that all customers and internal parts needs are dealt with promptly and courteously responding immediately to requests for parts To ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed To ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to all times To maintain up-dated displays at all times providing high quality merchandising of parts and accessories To ensure that all exchange and warranty units are returned to the parts department and prepared and returned in the prescribed manner To maintain a surcharge ledger (exchange / core parts) To ensure that all chargeable cases are returned To ensure that all procedures for handling cash, credit / debit card accounts are fully adhered to in accordance with company policies To ensure data capture is accurately entered on CRM systems To report any stock damage or stock losses to the manager without delay and assist in stock checks when required To pack and load parts correctly and be acquainted with all dispatch methods Red Sky are acting as a recruitment business in relation to the role Red Sky have an excellent opportunity for an experienced HGV Parts Advisor with experience gained in a busy Commercial HGV Parts department, looking to join a well-established and rapidly expanding company with exciting progression opportunities. HGV Parts Advisor Our client are market leaders within the Automotive Industry £28,000 - £32,000 Basic + Bonus  OTE  £35,000 + Overtime 42.5 hour week The successful candidate will work with our busy and knowledgeable HGV technicians, who require a first class service in order to fulfil their role in providing timely repairs to client vehicles. Candidates will be self starters, driven, have a genuine interest in commercial vehicles, be experienced in the commercial vehicle parts industry and keen to progress in our ever growing operation. Working with world renowned brands that provide ongoing training, your role will be to ensure that relevant parts and sundries are ordered, monitor the progress of those orders and provide updates to the technicians where relevant. HGV Parts Advisor Skills and Experience: Experience in a busy parts department Experience of truck, or related industry An understanding of stores procedures and systems, with experience gained in a HGV vehicle, plant or machinery parts/stores environment. Good level of literacy and numeracy, with developed IT skills Team orientated. HGV Parts Advisor Company Benefits Manufacturer training provided to support career progression 22 days holiday + public bank holidays Additional leave service loyalty scheme Purchase holiday scheme Statutory employer pension Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your friends (£500 non technician roles) / £1500 (Technician roles) Paternity pay Corporate uniform provided Cycle to work scheme Service and parts discounts for employees HGV Parts Advisor Role: To identify and understand technician requirements. Always provide prompt and courteous over the counter service. Respond to telephone calls. Pick and pack stock orders. Generate daily reports. To ensure that all customers and internal parts needs are dealt with promptly and courteously responding immediately to requests for parts To ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed To ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to all times To maintain up-dated displays at all times providing high quality merchandising of parts and accessories To ensure that all exchange and warranty units are returned to the parts department and prepared and returned in the prescribed manner To maintain a surcharge ledger (exchange / core parts) To ensure that all chargeable cases are returned To ensure that all procedures for handling cash, credit / debit card accounts are fully adhered to in accordance with company policies To ensure data capture is accurately entered on CRM systems To report any stock damage or stock losses to the manager without delay and assist in stock checks when required To pack and load parts correctly and be acquainted with all dispatch methods Red Sky are acting as a recruitment business in relation to the role