Administrative Assistant

Administrative Assistant Crystal&Co, a fast-growing company based in Northwest London, is renowned for delivering high-quality services across a broad spectrum of educational needs, from Construction Industry Courses to University Enrolment. As we expand our operations, we are looking for a dedicated and professional Administrative Assistant to support our team. Who We Are: At Crystal&Co, we are committed to fostering a culture of excellence, growth, and inclusivity. Our team is dynamic, collaborative, and invested in continuous professional development. We provide a supportive work environment with benefits and rewards tied to performance. Our success is built on providing exceptional services and investing in the growth of our people. Key Responsibilities: The successful candidate will take on a variety of important tasks, including: - Administrative Tasks: Managing the timely printing, copying, and scanning of course materials to support our educational services. - Student & Assessor Support: Helping students and assessors during CSCS courses, ensuring smooth course delivery. - Payment Management: Accurately recording and maintaining payment details for the courses provided. - Customer Service: Responding to client inquiries via telephone and face-to-face, processing bookings, and delivering a high standard of customer care. - Document Proofreading: Ensuring the quality and accuracy of company documents. Key Skills & Qualifications: We are looking for a highly organized and customer-focused individual who meets the following criteria: - Exceptional organizational and multitasking abilities to manage a busy workload effectively. - Excellent communication skills in both verbal and written English. - A professional and friendly telephone manner with experience in customer-facing roles. - Proficiency in Microsoft Office (Word, Excel, Teams, Outlook) is essential. - Additional language skills, including Romanian, Russian, or Albanian, are highly desirable. What We Offer: - A full-time position with flexible working days, as we operate 7 days a week. - A competitive salary in the range of £25,000 to £30,000 per annum, depending on experience and qualifications. - Private healthcare to support your well-being. - Free on-site parking, making your commute easier. - Occasional company events to foster team building and celebrate our successes. - A supportive and engaging work environment within a young, dynamic, and collaborative team. If you are an ambitious individual looking to make a meaningful contribution to a forward-thinking company, we encourage you to apply