Calling Lettings Administrators, Property Mangers and Negotiators
Fantastic opportunity to work in prop tech and get your weekends back :)
Company Description
Veco is an innovative property software provider specialising in Residential Sales, Lettings, Property Management, and Client Accounting. Trusted by over 2,000 agency branches, Veco Plus offers a turn-key solution to achieve compliance, save time, and increase revenue. With 30 years of experience, Veco powers the relationships between people and property, making it the rated PropTech CRM on Kerfuffle.
Role Description
This is a full-time on-site role for a Customer Support Specialist at Veco located in Leatherhead. The Customer Support Specialist will be responsible for providing excellent customer support, resolving technical issues, and ensuring customer satisfaction. The role involves daily interaction with customers, troubleshooting technical problems, and providing solutions and guidance. This is a 100% client-interactive role and the right candidate will have excellent verbal skills.
Qualifications
- Experience in the property industry is a must
- Customer Support and Technical Support skills
- Strong interpersonal and analytical skills
- Experience in ensuring high customer satisfaction
- Ability to handle and resolve customer complaints
- Excellent communication and problem-solving skills
- Attention to detail and ability to multitask