The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world's economy.
Through education, training, certifications, philanthropy and market research, CompTIA promotes industry growth; the development of a highly skilled workforce and a commitment to creating an environment where innovation happens, and the opportunities and benefits made possible through technology are available to all.
Purpose:
The role of Outbound Sales, Senior Specialist will be to generate new leads and customers by means of outbound sales activities. Principle areas to develop new contacts are across Commercial, Government, Academic and Channel Partners. Channel Partnerships include Training Providers and Solution Resellers in the UK & Europe. The position is ideal for someone that is highly motivated and driven, who views this as an opportunity to start a sales career. The successful candidate may have some experience in positioning learning content related technology solutions and dealing with funding and education frameworks.
Job Responsibilities:
- Prioritize the business needs and focus outbound sales call out campaigns in strategic verticals, following up on all lead activity.
- Targets will be mutually agreed and will focus on areas such as the number of outbound contacts made; number of appointments scheduled and successful outcomes from those appointments. We would expect that you meet or exceed targets set.
- Quickly familiarize yourself with CompTIA's Learning and Labs content, Price Book, Custom training offerings and Customer Success team.
- Schedule new opportunities for UK & Ireland & Central/Eastern Europe BDM.
- Schedule new customer demonstrations with Customer Success team.
- Collaborate with various functions at HQ to ensure optimum success, i.e. marketing, Training strategies group, operations, product management and certification business development sales team.
- Represent CompTIA at any relevant industry events in a professional manner with the highest of ethical standards.
- Update and maintain CompTIA's CRM system to reflect activities, account data and sales pipeline.
Qualifications:
- You're not afraid of initiating a sales conversation.
- You continually improve and evaluate your approach and process.
- Excellent verbal, written and interpersonal communication skills.
- You're a go getter, you see the bigger picture, and you're not afraid of failure.
- You have professional etiquette skills, both phone and email; you always follow up and are highly organized and professional with attention to detail.
- Experienced level of proficiency in Microsoft office products as well as CRM tools.
- 0-2 Years experience in a customer service role.
Language Skills:
- Fluent in the English language.
- Proficiency in other European languages an asset but not essential.
Physical Demand/Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Join Us:
We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees, we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today.
Our team works hard and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings including:
- CompTIA sponsored medical scheme and group income protection
- Annual corporate bonus
- Opportunity for spot bonuses up to $2,500
- 6% CompTIA contribution towards workplace retirement account
- Flexible work schedule, with summer hours for five months
- 12 paid public holidays and 28 working days' paid holidays
- 30-Day paid sabbatical after 10 years of employment
- Company-provided cellphone
- Annual broadband reimbursement
- Home office equipment reimbursement
- Various other benefits and rewards
CompTIA seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.