Administrator - Waste Services, STOWMARKET

Babergh and Mid Suffolk District Councils – Stowmarket, IP14 5AT £25,545 - £28,770 per annum (pro rata for part time) Full time - 37 hours per week Fixed Term or Secondment Opportunity for 12 months - Maternity Leave Contract Full time, part time and job share opportunities will be considered. What we are looking forWe are looking for an Administrator (Admin and Technical Support Officer) to join our Waste and Recycling Services Team. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About the roleWorking within our small Admin team, we are looking for the right candidate to help us deliver excellent customer service to our residents and businesses. We provide our communities with refuse and recycling bin collections, garden waste collections and business waste services.This is a varied and busy role providing admin and customer service support to the Waste and Recycling Team.We are looking for a flexible individual to cover a period of Maternity leave for 12 months. About youThe successful candidate will need to have excellent IT and communication skills, with the ability to resolve sometimes complex customer issues via telephone, email and face to face contact. You will need to be organised with good all round admin skills.You will need to demonstrate good attention to detail, be able to multi-task and enjoy working within a friendly and busy team. About usWorking together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working for us Great opportunities for learning and development Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) Competitive Local Government Pension Scheme Wellbeing Support Program Employee Assist Program Health Care Options. For more information, visit our Employee Benefits page (suffolkjobsdirect.org) and view 'The best things about working for Babergh and Mid Suffolk District Councils (youtube)' to find out what our employees say about working for us. Our ways of working:Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. For more informationIf you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Oliver Faiers on 01449 724823 or via email [email protected] Please read the Job Description and Person Specification before applying for this job opportunity.Admin_and_Tech_Support_Off_Grade_3_Generic_JD&PS.pdfAddendum_Admin_and_Tech_Support_Off_(Waste_Services)__Grade_3.pdf Closing date: 5pm, 1 November 2024. Please ensure that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.In your application, please ensure your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the Job Description/Person Specification. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.