Photocopier Engineer - Field Service Technician

Requirements; * Based in a location that can support customers * Experience of Sharp, Konica Minolta, Lexmark & Riso would be advantageous but training will be provided by the manufacturers’ if required. * IT/Networking skills 1. Install and configure print drivers on workstations and servers. 2. Setup scan to email and scan to folder. 3. Have a basic knowledge of Windows Servers, Active Directory and Group Policy. 4. Experience of PaperCut Print Management Solution would be good but not essential. * Candidate should have positive outlook on life and good customer relations skills. * Excellent organisational skills and be able to work autonomously and responsibly. * Proven ability to work as part of a team and deal courteously and professionally with customers is essential. * Full UK driving licence (max 3 points) * Completion of Enhanced DBS Main Responsibilities:- * Ensure that service calls are responded to in a timely manner and that the company meets and exceeds its target response time of four working hours. * Perform installations of new equipment at customer premises. * Contact the office promptly if not allocated to a service call, and to telephone the office at the close of play each day. * Time keeping is very important and you are expected to be at your first call by 9.00am each morning. * Your appearance and general attitude with customers must be of the highest standard. * Manage and monitor the fitting of all parts/items and enable timely warranty claims from manufacturers. * Occasionally assist with workshop duties; workshop must be kept clean at all times and secured at the end of each working day. * Maintain a car stock consisting of spare parts and consumables. * Attend training courses at Sharp and other applicable suppliers * Carry out other reasonable requests appropriate to your position in the company. * Completion of Enhanced DBS in line with company policy. Renewed every three years