Damp and Mould Surveyor

Company:  Brighter Places
Location: bristol
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Are you looking for a place to belong and help others find their way home? We're looking for a Damp and Mould Surveyor tohelp make a difference every single day.You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £43,575 per annum.

Brighter Places developed from a merger between Solon and United Communities Housing Associations in 2021. We manage 3,300 homes for Bristol and surrounding areas and aim to build brighter futures by delivering 1,000 new homes by 2027.

About our Damp and Mould Surveyor role:

This is an office-based role with the potential for hybrid working once fully trained and competent.

The key responsibility of the Surveyor is to provide a high-quality customer-focused and professional repairs service to provide technical solutions and support on complex repairs and maintenance issues related to damp condensation, and mould (D&M) including monitoring of works/services where required, in accordance with Health & Safety policies and statutory obligations.

Key Responsibilities as our Damp and Mould Surveyor:

  • Provide a high quality customer focused service to all residents, leaseholders, other stakeholders and colleagues.
  • Support and monitor contractor's delivery of D&M solutions. Liaise with contractors to agree works, raise orders, and carry out pre/post work inspections.
  • Work closely with the Coordinators to manage live jobs, arranging workflows with repair partners and keeping customers fully updated.
  • Accurately diagnose, specify, order, supervise and manage technical D&M solutions whilst considering all repairs needed.
  • Support the Customer Services and Housing teams in answering technical queries and inspections regarding the construction, handover and defects management of properties.
  • Ensure relevant legislation and guidance is followed in the delivery of building work including CDM, Health & Safety at Work Act, Building and Planning Regulations.

What we're looking for in our Damp and Mould Surveyor:

At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you're from, or the journey you've been on so far, we'll welcome your unique experience and perspective – and help you find your brighter future.

For this role we are looking for individuals who have:

  • HNC, HND, BTEC HND or higher, in a building discipline or relevant experience and training.
  • Experienced Surveyor within DC&M Inspections
  • Track record of delivering excellent customer service always, even whilst working under pressure. Acting with integrity and accountability.
  • Demonstrable experience of working in reactive maintenance, diagnosing & ordering reactive repairs
  • Understanding of housing and property customer service with an excellent knowledge of building and housing regulations and legislation
  • Ability to communicate clearly and accurately with a wide range of internal and external customers.
  • Can work effectively with and support colleagues to help achieve team objectives.
  • Excellent influencing and communication skills.
  • Holds a valid driver's license.

Closing date: 29th October 2024

Sound like you? We'd love to hear from you!

The easiest way to apply is via our application form but your application can be in any format you like; letter, CV, presentation, video, voice note – we will accept all reasonable adjustments to support your application to work with us. Please make sure you include;

  • Why you are suitable for the role and how you align with our values
  • Your previous experience
  • Your qualifications and skills

We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community.


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