Director, Product Content

Are you passionate about leading innovative products and driving business transformation? This is a high-impact role where you'll manage a product that optimises workforce schedules and delivers cutting-edge business intelligence through advanced analytics dashboards. You’ll play a key role in empowering organisations to track KPIs and drive decision-making through powerful data insights. As a Product Manager, you will be responsible for translating market needs into actionable user stories for the development team, overseeing product releases, and collaborating closely with marketing, sales, and customer success teams to ensure the product’s value is maximised. You’ll act as the product’s subject matter expert (SME), shaping go-to-market strategies, supporting sales with compelling collateral, and ensuring seamless client experiences. Your role will be central to enhancing the product’s market presence by providing innovative content, building standout product demos, and staying ahead of competitors. If you thrive in fast-paced environments and have an eye for detail and quality, this opportunity will allow you to make a significant impact. Key Responsibilities: Translate market requirements into clear user stories for the engineering team. Create UI mock-ups to communicate workflows and user functionality. Manage software release cycles, including writing release notes and guiding user documentation. Train sales and pre-sales teams on product capabilities and benefits. Work closely with product marketing to develop sales collateral. Collaborate with pre-sales to develop exceptional demos that showcase product strengths. Analyse the competitive landscape and develop side-by-side product comparisons. Lead agile processes such as backlog grooming, priority planning, and sprint management. Collaborate with cross-functional teams to achieve product goals. What We're Looking For: ~4+ years of product management experience, with at least 2 years in enterprise software. ~ Bachelor’s degree in Business, Science, or Engineering (Computer Science/Information Systems preferred). ~ Experience in Field Service Management (FSM) or related industries (e.g., manufacturing, appliances, insurance). ~ Excellent communication, presentation, and writing skills. ~ Strong organisational skills and a proactive approach to deadlines. ~ Knowledge of APIs and proficiency in tools like Microsoft Office, Jira/Confluence, AHA. ~ Fast decision-making skills with a bias for action under pressure. ~ A true team player with exceptional people and management skills. ~ If you’re ready to take ownership of a product that transforms how businesses optimise their workforces and make data-driven decisions, we’d love to hear from you!