Sales Order Processor - Nights

Group Sales Coordinator - Fixed Term We are seeking an exceptional Group Sales Coordinator on a fixed term basis to join the Maybourne . As a Group Sales Executive you will be responsible for daily administration and help with converting group enquiries for the Maybourne properties. This is an important role as it generates key revenue for Maybourne in both accommodation and events. Handle small group / internal group requests from initial enquiry to contract stage. Assist Group Sales Team in the organization of site visits and any other administrative tasks for the Head of Group Sales where necessary. Ensure all telephone calls are answered quickly and efficiently within the required timeframe as per MHG Standards of Service. Pro-actively follow up on all provisional bookings, keeping the Head of Groups Sales and Sales Managers informed as to the progress of all bookings. Issue contracts upon successful negotiation, this includes calculating deposits and understanding cancellation policies. Ensure information is entered in to salesforce correctly and within company standards. Successful candidates for our Group Sales Coordinator opportunity will: Have previous experience within a hotel corporate group sales environment. Demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our products and services. Possess an excellent telephone manner, verbal and written English. Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support ~ Free online GP video consultations. ~ Flu vaccination vouchers*. ~ Eye test vouchers and contributions towards glasses*. ~Recognition and Career Development Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne Hotel Group. ~ Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars. ~50% Food and Beverage discount* across the Maybourne Hotel Group. ~ Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) ~ Wedding and Baby gifts. ~ Retirement functions. *In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.