Healthcare Support Worker - ENT Outpatients

Job summaryAn exciting opportunity has arisen for a motivated Band 2 or 3 Healthcare Assistant (depending on experience) with excellent communication skills to work as part of the Outpatient nursing team In the ENT/OMF department.Outpatient's is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you. Main duties of the jobThe successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient's privacy, dignity and psychological well-being is maintained, and at all times, the care given is patient centred.You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and with a positive attitude towards flexibility and change.The successful candidate may be required to rotate through the other Outpatients areas, to support during times of A/L and sickness. Recent Outpatient Experience would be an advantage but not essential.The working pattern is flexible, in order to meet the needs of the service. This includes weekend working. About usAt DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staffOur Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.Job description Job responsibilitiesOur DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at [email protected] if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.Job description Job responsibilitiesOur DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at [email protected] if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.Person Specification EDUCATION, QUALIFICATIONS Essential Educated to GCSE level or equivalent in English and maths Ability and willing to undertake training necessary for the post EXPERIENCE Essential Understanding of Band 2 role. Recent Outpatient experience SKILLS, ABILITIES & KNOWLEDGE Essential Evidence of good communication skills Demonstrate and understanding of confidentiality Is able to demonstrate a positive attitude towards improving patient care Ability to work as part of a team Evidence of ability to maintain effective working relationships with colleagues, patients and visitors Person Specification EDUCATION, QUALIFICATIONS Essential Educated to GCSE level or equivalent in English and maths Ability and willing to undertake training necessary for the post EXPERIENCE Essential Understanding of Band 2 role. Recent Outpatient experience SKILLS, ABILITIES & KNOWLEDGE Essential Evidence of good communication skills Demonstrate and understanding of confidentiality Is able to demonstrate a positive attitude towards improving patient care Ability to work as part of a team Evidence of ability to maintain effective working relationships with colleagues, patients and visitors Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details Employer nameDorset County Hospital NHS Foundation Trust AddressDorset County Hospital Williams Avenue DorchesterDT1 2JY Employer's website