Cleaning Manager

CLEANING FRONTLINE MANAGER

Contract: Healthcare

Location: Stanmore, Middlesex

Hours of work: 37.5

Contract Type: Permanent

Job Summary

As the Cleaning Frontline Manager, you will play a vital role in delivering a high-quality domestic service at the Royal Orthopaedic Hospital at Stanmore. Ensuring a clean and safe environment for patients, staff and visitors.

Job Description

As a Cleaning Frontline Manager, you will ensure our friendly team of domestic staff deliver a full and comprehensive cleaning service at the Royal Orthopaedic Hospital in both clinical and non-clinical areas.

With responsibility for the day to day supervision of the team – you will provide direction, guidance and support to maintain cleanliness and hygiene within the hospital.

So, if you are dedicated to maintaining cleanliness in healthcare environments and thrive in a dynamic role, we invite you to apply and contribute to our commitment to excellence.

Responsibilities

• To Supervise and lead a team in providing a responsive and high-quality domestic service to meet the needs of the contract SLA’s and KPI’s
• Complete accurate records for company systems including, sickness procedures, quality monitoring, training and staff performance monitoring
• Liaise with operative staff under your control by way of discussions and regular team meetings. i.e. Performance Reviews, Job Chats, Return to Work discussions and accident and other investigations
• Organise and allocate staff under your control to carry out the cleaning and maintenance of all hygiene standards within a designated area. Ensure that the work schedule and quality standards are adhered to in line with the specification
• Order, control, monitor and issue relevant uniform, equipment, keys, materials and other goods as required by the staff under your control to carry out their duties effectively
• Manage the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available as required within the designated area

About You

• Previous supervisory experience gained in a similar role (i.e. Cleaning Supervisor or Manager),
• Previous Cleaning experience
• Experience of managing sickness absence, conducting staff appraisals, preparing rotas and performance management
• Excellent customer service and communication skills
• Able to work under pressure
• Happy to work shifts
• As the hospital is open 7 days per week, the successful candidate may also be expected to work occasional weekends. Therefore, flexibility will be required.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739