Company:
ClaimSorted
Location: London
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Who we are
ClaimSorted (claimsorted.com) is an InsurTech shaping the future of claims. We combine advanced AI with a best-in-class team to manage the entire claims process for insurance companies—from receiving a claim to making decisions and issuing payments.
We raised millions in funding from some of the best investors in the world, including Y Combinator, with a strong pipeline of customers that includes some of the largest insurance companies in the world.
What we are looking for
We are looking for talented individuals to join our expanding travel claims department! This is an exciting opportunity to join a highly experienced and expert team, who are at the heart of our business. We love people who are passionate about the customer!
Responsibilities
Manage a portfolio of travel insurance claims from notification to closure Communicate with the customer and other third parties to gather all required information for the claim Support the customer effectively and with empathy throughout the claim experience Investigate claim details against the policy coverage and follow all claim processing guidelines Robustly manage cost, particularly for medical claims where cost containment processes may be required Make accurate coverage decisions Provide a fast and easy claims experience, always meeting service level requirements Maintain a strong level of knowledge of your insurance products Support your team and the wider business to meet our customer and business needs
Skills and Experience required
+2 years previous experience in a travel claims role Ability to manage medical travel claims from notification to closure Experience in cost containment of medical claims, including verification of reasonable costs and appropriate treatment pathways Ability to interpret and apply insurance policy wordings Strong verbal and written communication skills, including excellent listening skills A passion for delivering 5-star customer service A team player, always willing to support colleagues for the benefit of the customer and business Strong attention to detail Desire to learn new products and skills - we are always learning!
Perks ? Generous, transparent compensation & equity 30 days of remote work annually 28 days of leave annually Health Insurance Training budget Company offsites Be part of a passionate team solving hard problems Work closely with founders and learn how to scale a startup from 0 to 1.
We raised millions in funding from some of the best investors in the world, including Y Combinator, with a strong pipeline of customers that includes some of the largest insurance companies in the world.
What we are looking for
We are looking for talented individuals to join our expanding travel claims department! This is an exciting opportunity to join a highly experienced and expert team, who are at the heart of our business. We love people who are passionate about the customer!
Responsibilities
Manage a portfolio of travel insurance claims from notification to closure Communicate with the customer and other third parties to gather all required information for the claim Support the customer effectively and with empathy throughout the claim experience Investigate claim details against the policy coverage and follow all claim processing guidelines Robustly manage cost, particularly for medical claims where cost containment processes may be required Make accurate coverage decisions Provide a fast and easy claims experience, always meeting service level requirements Maintain a strong level of knowledge of your insurance products Support your team and the wider business to meet our customer and business needs
Skills and Experience required
+2 years previous experience in a travel claims role Ability to manage medical travel claims from notification to closure Experience in cost containment of medical claims, including verification of reasonable costs and appropriate treatment pathways Ability to interpret and apply insurance policy wordings Strong verbal and written communication skills, including excellent listening skills A passion for delivering 5-star customer service A team player, always willing to support colleagues for the benefit of the customer and business Strong attention to detail Desire to learn new products and skills - we are always learning!
Perks ? Generous, transparent compensation & equity 30 days of remote work annually 28 days of leave annually Health Insurance Training budget Company offsites Be part of a passionate team solving hard problems Work closely with founders and learn how to scale a startup from 0 to 1.
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